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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎03-26-2020 02:07 PM

HP Recommended
Product: HP Office jet all in one 8610
Operating System: Microsoft Windows 10 (32-bit)

When trying to scan to E mail my printer screen say invalid User name or Password How do I reset these?

3 people had the same question
1 REPLY 1

‎03-30-2020 06:39 PM

HP Recommended

@dabluemist

 

Welcome to HP Support community.

 

I am sending you a private message with the steps to reset the printer which are particular for your printer model. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue complete.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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