new printer

[RalphEppie]

I have a new printer 8130e  I cannot get it to scan from doc feeder

[Dragon-Fur]

@RalphEppie 

Welcome to the HP English Community --

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

and

User Guide - HP OfficeJet Pro 8120e - HP OfficeJet Pro 8130e Series

Pages 22-23

The Automatic Document Feeder (ADF) is similar to those that came before -- when a stack of supported paper is correctly loaded into the ADF, the printer control panel might display a message and perhaps sound a "ding".

Remember that the ADF is not meant to scan photo paper or tiny papers of any kind.

Paper handling input, standard

225-sheet input tray, 35-sheet ADF

Digital Sending Standard Features

Scan to Email; Scan to USB; Scan to Computer

Not especially new but certainly different looking, the new format EWS does allow you to set / adjust certain Scan defaults.

The example includes (in Step 1) how to configure the Scan to Email Profile / Email Servers  --

Step 2 includes the "Scan Defaults" for the job type.

Depending on what Scan job you are configuring, the content in the sample might -- or might not -- be relevant.

EWS_9135_Scan_to_Email_Default_Options_5

What else?

Brand New printer might be hiding left over pieces of shipping materials, including cardboard, film on the glass (flatbed), plus bits of tape or paper.

What else?

If the problem is based in settings as opposed to the ADF not working,

then checking the job configuration is worthwhile.

Example - HP Smart - Windows - Scan - Document

Select Source = Document Feeder

HP_Smart_Win_Scan_Document_Save_5

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

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NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP OfficeJet Pro 8130e All-in-One series  

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