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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP 3835
Microsoft Windows 10 (64-bit)

Good morning 

 

I would like to scan a number of pages continuously before saving them all as one document on the HP 3835 Deskjet Ink Advantage.

 

The current settings only allow me to scan one page before asking me to save it. I can't seem to find the place to change the settings in order to allow me to do continuous scanning. 

 

Can you help? How do I change the settings to allow for continuous scanning?

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello, @Cleric2016 – Hope you are well 🙂

 

Thanks for reaching out. This is a wonderful location to converse with the community, get assistance and find tips.

 

I see that you are having issues while scanning multiple pages using your Officejet 3535 printer. Did you try using the HP Scan software from the computer?


Try the steps below:

  • Place the pages face down on the printer scanner bed.
  • Now open the “HP Scan” on your computer. You can double-click on the printer icon on your desktop to get the HP Scan if it’s not a shortcut on your desktop.
  • If you scanned from the scanner glass, load the next page or photo on the glass, then click the plus button  or  in the HP Scan preview window to scan the next item. Repeat this step until all pages or photos are scanned, then click Save.
  • You can check this video for instructions: http://bcove.me/p1clcd0f


Alternatively, please check http://hp.care/2f9JtJe for detailed steps on HP scan.
 

Please let me know if this resolves the issue, or if you require further assistance.

Cheers 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hello, @Cleric2016 – Hope you are well 🙂

 

Thanks for reaching out. This is a wonderful location to converse with the community, get assistance and find tips.

 

I see that you are having issues while scanning multiple pages using your Officejet 3535 printer. Did you try using the HP Scan software from the computer?


Try the steps below:

  • Place the pages face down on the printer scanner bed.
  • Now open the “HP Scan” on your computer. You can double-click on the printer icon on your desktop to get the HP Scan if it’s not a shortcut on your desktop.
  • If you scanned from the scanner glass, load the next page or photo on the glass, then click the plus button  or  in the HP Scan preview window to scan the next item. Repeat this step until all pages or photos are scanned, then click Save.
  • You can check this video for instructions: http://bcove.me/p1clcd0f


Alternatively, please check http://hp.care/2f9JtJe for detailed steps on HP scan.
 

Please let me know if this resolves the issue, or if you require further assistance.

Cheers 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
HP Recommended

Good afternoon Dvortex

 

Thank you for your assistance. I had to unistall the software and reinstall the full driver package from the HP website. After doing that I was able to follow the steps you suggested and have been able to do what I wanted to. 

 

Blessings

Nuno

HP Recommended

 

Hello@Cleric2016

 

I thank you for the reply.

 

Glad that the issue got fixed. You can reach out to HP forum for any issues on your HP products.

 

Take care now and have a splendid week ahead.

 

If this helps, please mark this as Accepted Solution as it will help several others with the same issue to get it resolved without hassles.To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

Regards,
Sizzlingsum_13
I am an HP Employee

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