"hp smart document scan software" download

[bdd945]

I hate the new HP Scan app. I want to use "hp smart document scan software". 

Can I download it?

[Dragon-Fur]

@bdd945 

Welcome to the HP Community --

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@bdd945 wrote:

I hate the new HP Scan app.

I want to use "hp smart document scan software". 

Can I download it?

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There are several places in this conversation where the words used can change the meaning.

If you are referring to the HP Smart application,

If your printer is a model that supports the application,

If your network supports running the application,

then

Yes, in general, you can install the HP Smart App for Windows and use it to scan with your printer.

Taskbar_HP_Smart_1

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HP Scan is part of the installed Full Feature Software in Programs and Features

HP Scan is, in fact, software that runs via an executable program.

The HP Scan that is part of the printer software is usually called from the shortcut on your Desktop named for the printer for which the software was installed.

9025_HP_Scan_Menu_PDF_More_Destination_8

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HP Scan might refer to the HP Universal Scan Software (both printer model and OS dependent)

HP Scan --as in HP Universal Scan Software - can be called as a stand alone program using the desktop shortcut named "HP Scan"

HP_Universal_Scan_Menu_1

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HP Smart - Windows - application is available for supported printers and Operating System versions.

HP Smart supports PDF and Photo / Image Scanning and Printing.

HP_Smart_Win_Main_Menu_4

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References / Resources

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The installation of the full driver adds at least two shortcuts to the Desktop:  

Printer Assistant 

HP Scan

>>> Open the Printer Assistant > tab Scan > Manage Scan to Computer > Enable

Example - HP Full Feature Software - Installed in Programs and Features

Programs_and_Features_Printer_Desktop_Icons_11

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HP Smart - Windows - Application

HP Smart is an application available in the Microsoft Store

OR

Open the Homepage / Support Website for your printer

Category Software and Drivers > Check/ Get the App

>>> How to Use >>> HP printer setup (HP Smart app)

>>> Terms of Use >>>  HP Smart – formally HP Connected – Services Terms of Use

NOTES: 

• Read the Terms of Use document to understand the conditions of using HP Smart products.  For example, in the HP Smart application, find the link in HP Smart > Settings (gear) > About > Click on the link for Terms of Use
• Read FAQ - including - What are the requirements to set up a printer using the HP Smart app?
• If using VPN >>Disconnect from Virtual Private Network (VPN) connection before downloading.
• Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.
• Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.  Source: How to scan with an HP printer > FAQ > Why can't I connect my wireless printer or scan over the network?
• HP Smart requires that you sign into the application using your HP Account credentials.
• When working through a Browser to access HP Smart, be sure you have Cookies enabled.  If cookies are enabled and you are having trouble, clear Cache and Cookies.   And / Or … Try a different Browser – assign that Browser as the Default. (Note:  Chrome not working?  Use / Assign a different default Browser.)
• Where possible, HP Smart benefits (likes) having the Full Feature Software / full driver printer software installed.  For example, full driver provides access to Shortcuts and Printing Preferences.
• “Share” to email – Before using Share, add your sender email address to the Windows Mail application

• Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
  •  FAQ examples: 
    • What are the requirements to use the HP Smart app?
    • Which printers are compatible with the HP Smart app?
    • Why do I need to sign in or create an account to use the HP Smart app features?
    • Which languages does the HP Smart app support?
  • Older versions of the HP Smart app no longer support the required login feature.
  • Update the application to the latest version to access / use HP Smart

Help Here:  Unable to download and install the HP Smart printer app

and

Check / Update  >> Every device (computer(s) and / or mobile) where HP Smart is installed should be running the latest version of the HP Smart application available for that device platform (Operating System / Version).

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

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 Enter the device type and model name of your HP product

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