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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎11-21-2021 08:34 PM

HP Recommended
Product: OfficeJet Pro 7740
Operating System: macOS 11.0 Big Sur

Will not scan 11 x17 -  I am clicking " entire scan area " shows full glass image on "preview" with the letter size blue border  box  I click the the" entire scan area " again and the box moves to the 11 x17 size 

Click scan - Wait time is over  a minute (!?) Seriously almost 2 minutes  and the image is  LETTER Size !  

Tell me what I am doing wrong please ?? 

 

 

 

Category:
1 person had the same question
2 REPLIES 2

‎11-21-2021 09:08 PM

HP Recommended

@billyChesshire 

 

Please use the following short Guide

 

          https://scantocomputer.com/hp-officejet-pro-7740-scan-to-computer/

 

Regards.

BH
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‎11-22-2021 11:55 AM

HP Recommended

Hi,

Also, make sure you set the Source as Flatbed Glass, as the Automatic Document Feeder does not support A3 originals and will result a such, only the Flatbed Glass supports scanning an A3 paper size original



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