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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎08-25-2017 01:31 PM

HP Recommended
Product: HP envy 7640
Operating System: Mac OS X 10.11 El Capitan

When I hit the scan button on my printer the scan goto the pictures folder. How do I change this setting so that they goto the desktop not pictures. Also I want them to scan as a pdf not jpeg.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-25-2017 01:38 PM

HP Recommended
  1. In the menu bar, click the Apple icon ().
  2. Click System Preferences.
  3. Click Print & Fax or Print & Scan.
  4. Click the name of your printer, and then click Open Print Queue.
  5. Click Printer Setup or Settings, click Utility, and then click Open Printer Utility.
  6. Under Scan Settings, click Scan to Computer.
  7. Select the Scan Tasks tab, select the task you want to modify, and then click Edit.
  8. In the Move Finder Items section, select the required target folder, and then click OK.
I am an HP employee expressing my own opinion.
Please post rather than send me a message. It's good for the community and I might not be able to get back quickly. - Thank you.

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1 REPLY 1

‎08-25-2017 01:38 PM

HP Recommended
  1. In the menu bar, click the Apple icon ().
  2. Click System Preferences.
  3. Click Print & Fax or Print & Scan.
  4. Click the name of your printer, and then click Open Print Queue.
  5. Click Printer Setup or Settings, click Utility, and then click Open Printer Utility.
  6. Under Scan Settings, click Scan to Computer.
  7. Select the Scan Tasks tab, select the task you want to modify, and then click Edit.
  8. In the Move Finder Items section, select the required target folder, and then click OK.
I am an HP employee expressing my own opinion.
Please post rather than send me a message. It's good for the community and I might not be able to get back quickly. - Thank you.
Was this reply helpful? Yes No
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