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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-12-2021 10:23 AM

HP Recommended
Product: office yet 6950 all in one
Operating System: Microsoft Windows 10 (64-bit)

where can I find the scan program with a butterfly mark. I had it but lost it

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-16-2021 04:50 AM

HP Recommended

@niczon, Welcome to the HP Support Community!

 

I believe you are referring to HP Scan and Capture. Go to Microsoft Store to download the app.

 

This app has been succeeded by the HP Smart app.

Use the HP Smart app to print and scan from your Win 10 PC(Wireless connectivity)

Click here to download and know more about the app.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-16-2021 04:50 AM

HP Recommended

@niczon, Welcome to the HP Support Community!

 

I believe you are referring to HP Scan and Capture. Go to Microsoft Store to download the app.

 

This app has been succeeded by the HP Smart app.

Use the HP Smart app to print and scan from your Win 10 PC(Wireless connectivity)

Click here to download and know more about the app.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
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