scan to pdf setting

[bmarko1]

Unable to scan to PDF,  I can not locate a resolution.  I have tried the smart app without success.

[BeemerBiker]

Full function printer drivers can be downloaded here: 7900 7955

After installing the full feature driver package, click the windows key and select all apps and find HP.

Look for HP Scan.





If HP scan is not present then use HP Smart. get HP Smart from the Microsoft store if needed or if you want the newest version. You will have to sign into HP Smart using your HP account. The latest version as of Jun, 2024 is 154.2.1072.0 (USA English). If you do not have this version then go to the Microsoft store, find HP Smart, and click "update". If the button "update" is missing then you need to run WSRESET from the Windows search bar.

To put HP Smart (or HP Scan) on the desktop:

For Windows 10, click Start. For Windows 11, click Start and click All apps. This will show (see above) a list of all apps you have installed in Windows. Find the target app from the list, drag and pull the app from the Start menu to the desktop. This will create a desktop shortcut for the app installed from Microsoft Store.
The following video is an example of how to put an app on the desktop.
This is a video for the support assistant desktop icon here

There can be some differences between HP Scan and Smart

[PiterGeek]

If your HP ENVY Inspire 7955e Printer is unable to scan to PDF, the issue could relate to software configuration, connectivity, or hardware problems.

First thing first, simply testing scanning to a different format (e.g., JPEG). If that works, convert the file to PDF using software like Adobe Acrobat or its alternative program such as SwifDoo PDF, or a free online tool.

If the issue still persisted, keep me posted and I’ll guide you through troubleshooting and solutions tailored to this model.