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- thick black line on BRAND NEW scanner

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03-20-2023 06:49 AM - last edited on 03-20-2023 11:53 AM by SofiaML
Product: HP ENVY Inspire 7920e All-in-One Printer
My printer seems to be having problems copying or scanning anything. The result comes out as a thick black line
. I know it's not the printing because in the preview of the scanning, I can see the black lines there as well
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