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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

scan to email not working- keep getting error message : 

 
 
SMTP email server error. The server might be down or busy. Try again later. 
i've tried all three of my email addresses -- a  g mail acount , an icloud and an msn email.  all the same message- i called tech support and spoke to no less than 5 people who all tried to fix it to no avail.  they said i will need a new printer.  very frustrating. 
can anyone help?? 
1 REPLY 1
HP Recommended

I understand your frustration but the lack of details such as the type of machine make it impossible to help you. Please post back with the type of machine, what email service you are using and someone may have some suggestions.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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