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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-23-2023 01:01 PM

HP Recommended
Product: HP OfficeJet 6958 All-in-One Printer

Unable to sign into my HPsmart account so that I can scan.  have tried switching browsers but still doesn't work.

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1 person had the same question
1 REPLY 1

‎04-19-2023 07:36 PM

HP Recommended

I was able to go to system preferences, general and switch browsers from Chrome to Safari.  Now I am able to get the pop-up screen to sign in and then scan.

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