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- Re: unskilled user needing simple steps to scan and email a ...

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10-11-2022
08:15 AM
- last edited on
10-11-2022
10:06 AM
by
Ric_ob
Unskilled and finding windows 10 difficult. Need to scan and send documents by email. Have googled to no avail. Simple step by step would be sooo appreciated.
10-11-2022 09:16 AM - edited 10-11-2022 12:59 PM
Welcome to the HP Community Forum.
Edit > Update the Example
Basic Steps
Install HP Smart Application
Add printer to network
Add printer to HP Smart application
Add sender email address to the Windows Mail application
Open content to be scanned -
Set up scan presets
Scan content
Select to "Share" the scanned with one or more email recipients
Details / How-to / Examples
If the printer is not installed:
HP Deskjet Plus 4152 |4155 |4158 : Connect Printer to 5GHz network with HP Smart on Win 10 computer
After the printer is available on the network and the HP Smart application is installed,
Add your sender email address to the Windows Mail application
Read the basic how-to here:
HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support
and
Another Video to help show the scan process:
HP DeskJet Plus 4140 |4152 |4155 |4158 : Scan a 2 sided document using HP Smart on Win 10 computer
OK - After the content is scanned, it is ready for the next option.
Select Share to send that content to one or more email recipients.
Example - HP Smart - Windows > Scan > Preset - Document > Share to Mail > Send
HP_Smart_Win_Scan_Document_Share_1
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References / Resources
Technology Tips Gallery From our HP Expert greenturtle
"Technology Tips" Deskjet Plus 4100
HP Smart for Windows
HP Smart is an application available in the Microsoft Store
OR
Open the Homepage / Support Website for your printer
Category Software and Drivers > Check/ Get the App
>>> Open and Read >>> HP printer setup (HP Smart app)
NOTES:
- Read FAQ - including - What are the requirements to set up a printer using the HP Smart app?
- Disconnect from Virtual Private Network (VPN) connection before downloading.
- Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.
- Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup. Source: How to scan with an HP printer > FAQ > Why can't I connect my wireless printer or scan over the network?
- HP Smart requires that you sign into the application using your HP Account credentials.
- When working through a browser to access HP Smart, be sure you have Cookies enabled. If cookies are enabled and you are having trouble, clear Cache and Cookies. And / Or … Try a different browser – assign that browser as the Default. (Note: Chrome not working? Use / Assign a different default browser.)
- Where possible, HP Smart benefits (likes) having the Full Feature Software / full driver printer software installed. For example, full driver provides access to Shortcuts and Printing Preferences.
- “Share” to email – Before using Share, add your sender email address to the Windows Mail application
- Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
- FAQ examples:
- What are the requirements to use the HP Smart app?
- Which printers are compatible with the HP Smart app?
- Why do I need to sign in or create an account to use the HP Smart app features?
- Which languages does the HP Smart app support?
- Older versions of the HP Smart app no longer support the required login feature.
- Update the application to the latest version to access / use HP Smart
- FAQ examples:
Help Here: Unable to download and install the HP Smart printer app
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HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP DeskJet Plus 4152 All-in-One Printer
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