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‎02-13-2020 03:15 PM - edited ‎02-13-2020 03:19 PM

HP Recommended
Product: HP Officejet Pro 8600
Operating System: Microsoft Windows 10 (64-bit)

The line only appears on scans. copies and printing is fine.  Suggestions (besides don't scan) ?

1 person had the same question
1 REPLY 1

‎02-13-2020 08:36 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Can you try cleaning?  Check out this resource:

 

HP AiO Printers : Resolving Vertical lines or bands on copied or scanned document

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
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