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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎06-24-2020 11:30 PM - edited ‎06-24-2020 11:32 PM

HP Recommended
Product: HP DeskJet 2623
Operating System: Other

Hi,

I want to setup wifi direct printing my HP DeskJet 2623 from my android phone., OS is using Android 10 already.
HP Service Plug In is installed, HP Smart also installed already.
Wifi Direct password through EWS still standard 12345678.

I already input the password but it keeps saying Unable to connect using this password. Try Again ?

I tried few times but resulting the same.

Kindly help


Donny M

1 person had the same question
1 REPLY 1

‎06-29-2020 12:39 PM

HP Recommended

@DonMart There should be an option to change the password on the EWS page, I suggest you check the same, if that doesn't work, please upgrade the printer firmware: click here for details and then, try the same again.

 

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