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Sarah106
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How doI scan a document and send it to my laptop?

Example: HP ENVY 7640
Microsoft Windows 10 (32-bit)

I attempted to scan a document for the first time on my HP ENVY 7640 and it said that there is a missing software on my laptop. My Laptop does not have a disc slide to insert the disc that came with my printer. I am able to print from my laptop to the printer. Is there any way to make this work?

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Message 2 of 2
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How doI scan a document and send it to my laptop?

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:

The following resource will help you :


https://support.hp.com/in-en/drivers

Key in your printer model, Operating System and download & install the FULL feature software.

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

These resources (examples) will show you how it's done:

Download and install software:

https://www.youtube.com/watch?v=iicnDHOt1J8

https://www.youtube.com/watch?v=QQDg9R-o1zU

 

Scan a document:

https://www.youtube.com/watch?v=gTzpBommcuw

https://www.youtube.com/watch?v=L8ix82vKEqc

 

Hope that helps

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