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- HP Community
- Archived Topics
- Tablets and Mobile Devices Archive
- Hp TouchPad is completely dead

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04-18-2013 01:15 PM
After using the touch pad one next, next morning it completely became dead.
I thought the battery might have drained.
So connected to the charger.
But after that nothing has been seen on the screen.
I have tried all the five ways to make the HP back in working condition, mentioned on Touch Pad support.
In the fifth step it says to install WebOS doctor.
I did that too and when i coonect the device to laptop, the device is detected by laptop, but the WebOS doctor does not highlight next button.
I have kept it charging with USB port for 4-5 hours.
But still it not working.
Kindly, help me as soon as possible.
Regards,
Sangee
Solved! Go to Solution.
Accepted Solutions
05-08-2013 07:44 AM
@sangee wrote:Thanks,
After loading Ubuntu on PC.
I need to connect touchpad to the laptop and will it give instructions to make my touchpad active.
Hope I am right?
Even though it could be too obvious, but i am new with it. Kindly excuse me if i asked too obvious questions.
THanks once again
Once again, you will have to follow the directions exactly as written in the thread we linked you to. Just connecting the touchpad to the pc will not fix anything - you have to download the two programs, unzip and extract one of them, change the directory, then execute the program.
Good luck!
WyreNut
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
04-18-2013 04:25 PM
Hi and welcome to the HP Support Community.
There are many threads here about TouchPads now powering up, not charging, etc. Here is one of them. Scroll down just the first page of threads on this board and you'll see others.
Different things work for different users.
Former HP Expert (Palm/webOS)
04-26-2013 06:47 PM
@sangee wrote:The link you provided, tells me to load Ubuntu.
But it is completely dead.
I cannot see anything on screen
Loading Ubuntu is just the start of the fix!
You have to follow the rest of the directions. Download the required programs, then execute the command line instructions to run the program.
Good luck!
WyreNut
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
05-06-2013 08:33 AM
Ubuntu is loaded on a PC which is then used to debug the Touchpad. It is not loaded on the Touchpad....
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
05-08-2013 07:10 AM
Thanks,
After loading Ubuntu on PC.
I need to connect touchpad to the laptop and will it give instructions to make my touchpad active.
Hope I am right?
Even though it could be too obvious, but i am new with it. Kindly excuse me if i asked too obvious questions.
THanks once again
05-08-2013 07:44 AM
@sangee wrote:Thanks,
After loading Ubuntu on PC.
I need to connect touchpad to the laptop and will it give instructions to make my touchpad active.
Hope I am right?
Even though it could be too obvious, but i am new with it. Kindly excuse me if i asked too obvious questions.
THanks once again
Once again, you will have to follow the directions exactly as written in the thread we linked you to. Just connecting the touchpad to the pc will not fix anything - you have to download the two programs, unzip and extract one of them, change the directory, then execute the program.
Good luck!
WyreNut
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
