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‎11-27-2018 11:01 AM

HP Recommended

UC Software Version 5.8.2.4732 Updater Version 5.9.6.10658

 

Updated UC Software via Polycom hosted server.
After rebooting, can access using https:// ip address.

After switching base profile to "Skype for Business" can no long access via HTTP or HTTPS.


Previous help solutions refer only to phone where you can enter credentials via LCD screen, the SoundStructure has no other user interface for the VoIP card so how can SFB credentials be entered if not using a provisioning server?

1 REPLY 1

‎11-28-2018 12:04 AM

HP Recommended

Hello @DCHENG,

 

welcome to the Polycom Community.


Please check => here <=

If the unit is no longer within warranty please be prepared to Pay Per Incident / PPI. This is all outlined in detail here

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
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