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- Changing the Dialplan timeout on a CCX500 Teams phone

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06-15-2023 04:07 AM
Gone through the instructions on how to export and import config files and adding in the dialplan.digitmap.timeout, the presumption is that the below will change how long it takes before it dials an incomplete number from the default of 3 seconds to 10 seconds, but nothing seems to be making any difference at all.
dialplan.digitmap.timeout="< 10|10|10|10|10|10 >"
The complete config file is here and is a .cfg file
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<!-- Application SIP Fuji A 8.1.2.1122 25-Apr-23 09:20 -->
<!-- Created 15-06-2023 10:44 -->
<!-- Base profile MSTeams -->
<PHONE_CONFIG>
<ALL
bluetooth.radioOn="1"
device.auxPort.enable="1"
device.auxPort.enable.set="1"
device.baseProfile="MSTeams"
device.baseProfile.set="1"
device.dhcp.bootSrvOpt="160"
device.dhcp.bootSrvOpt.set="1"
device.dhcp.bootSrvOptType="String"
device.dhcp.bootSrvOptType.set="1"
device.dhcp.bootSrvUseOpt="CustomAndDefault"
device.dhcp.bootSrvUseOpt.set="1"
device.dhcp.dhcpv6VlanDiscOpt="1"
device.dhcp.dhcpv6VlanDiscOpt.set="1"
device.dhcp.dhcpVlanDiscOpt="129"
device.dhcp.dhcpVlanDiscOpt.set="1"
device.dhcp.dhcpVlanDiscUseOpt="Fixed"
device.dhcp.dhcpVlanDiscUseOpt.set="1"
device.dhcp.enabled="1"
device.dhcp.enabled.set="1"
device.dhcp.option60Type="ASCII"
device.dhcp.option60Type.set="1"
device.dns.altSrvAddress.set="1"
device.dns.domain.set="1"
device.dns.serverAddress.set="1"
device.em.power="1"
device.em.power.set="1"
device.eulaAccepted="1"
device.eulaAccepted.set="1"
device.feature.tr069.enabled="0"
device.feature.tr069.enabled.set="1"
device.firstBoot.enabled="0"
device.firstBoot.enabled.set="1"
device.hostname.set="1"
device.icmp.ipv4IcmpIgnoreRedirect="1"
device.icmp.ipv4IcmpIgnoreRedirect.set="1"
device.ipv6.icmp.echoReplies="1"
device.ipv6.icmp.echoReplies.set="1"
device.ipv6.icmp.genDestUnreachable="1"
device.ipv6.icmp.genDestUnreachable.set="1"
device.ipv6.icmp.ignoreRedirect="1"
device.ipv6.icmp.ignoreRedirect.set="1"
device.ipv6.icmp.txRateLimiting="1000"
device.ipv6.icmp.txRateLimiting.set="1"
device.loginAltCred.domain.set="1"
device.loginAltCred.user.set="1"
device.logincred.domain.set="1"
device.logincred.extension.set="1"
device.logincred.user.set="1"
device.mac.hide="0"
device.mac.hide.set="1"
device.net.cachedIPAddress="0"
device.net.cachedIPAddress.set="1"
device.net.cachedIPAddressRetryTime="3600"
device.net.cachedIPAddressRetryTime.set="1"
device.net.cdpEnabled="1"
device.net.cdpEnabled.set="1"
device.net.dot1x.anonid.set="1"
device.net.dot1x.eapFastInBandProv="0"
device.net.dot1x.eapFastInBandProv.set="1"
device.net.dot1x.eapWorkaround="0"
device.net.dot1x.eapWorkaround.set="1"
device.net.dot1x.enabled="0"
device.net.dot1x.enabled.set="1"
device.net.dot1x.identity.set="1"
device.net.dot1x.method="EAP-MD5"
device.net.dot1x.method.set="1"
device.net.enabled="1"
device.net.enabled.set="1"
device.net.etherModeLAN="Auto"
device.net.etherModeLAN.set="1"
device.net.etherModePC="Auto"
device.net.etherModePC.set="1"
device.net.etherStormFilter="1"
device.net.etherStormFilter.set="1"
device.net.etherStormFilterPpsValue="38"
device.net.etherStormFilterPpsValue.set="1"
device.net.etherVlanFilter="0"
device.net.etherVlanFilter.set="1"
device.net.icmp.echoRepliesMask="1"
device.net.icmp.echoRepliesMask.set="1"
device.net.ipAddress="0.0.0.0"
device.net.ipAddress.set="1"
device.net.IPgateway="0.0.0.0"
device.net.IPgateway.set="1"
device.net.ipStack="V4Only"
device.net.ipStack.set="1"
device.net.ipv6AddrDisc="DHCP"
device.net.ipv6AddrDisc.set="1"
device.net.ipv6Address="::"
device.net.ipv6Address.set="1"
device.net.ipv6Gateway="::"
device.net.ipv6Gateway.set="1"
device.net.ipv6LinkAddress="::"
device.net.ipv6LinkAddress.set="1"
device.net.ipv6PrivacyExtension="EUI64"
device.net.ipv6PrivacyExtension.set="1"
device.net.ipv6ULAAddress="::"
device.net.ipv6ULAAddress.set="1"
device.net.lldp.extendedDiscovery="0"
device.net.lldp.extendedDiscovery.set="1"
device.net.lldpCapabilitiesRequired="1"
device.net.lldpCapabilitiesRequired.set="1"
device.net.lldpEnabled="1"
device.net.lldpEnabled.set="1"
device.net.lldpFastStartCount="5"
device.net.lldpFastStartCount.set="1"
device.net.preferredNetwork="V6"
device.net.preferredNetwork.set="1"
device.net.subnetMask="255.0.0.0"
device.net.subnetMask.set="1"
device.net.useAuxVlanId="1"
device.net.useAuxVlanId.set="1"
device.net.vlanId.set="1"
device.ntlm.versionMode="v2"
device.ntlm.versionMode.set="1"
device.passwordConfigured="1"
device.passwordConfigured.set="1"
device.phoneLock.messageConfirmationLockState="1"
device.phoneLock.messageConfirmationLockState.set="1"
device.prov.AutoProvEnabled="0"
device.prov.AutoProvEnabled.set="1"
device.prov.curlPartialFileError.enabled="0"
device.prov.curlPartialFileError.enabled.set="1"
device.prov.lyncDeviceUpdateCredentialType="1"
device.prov.lyncDeviceUpdateCredentialType.set="1"
device.prov.lyncDeviceUpdateDomain.set="1"
device.prov.lyncDeviceUpdateEnabled="0"
device.prov.lyncDeviceUpdateEnabled.set="1"
device.prov.lyncDeviceUpdateExtension.set="1"
device.prov.lyncDeviceUpdateUser.set="1"
device.prov.maxRedunServers="8"
device.prov.maxRedunServers.set="1"
device.prov.msrDeviceUpdatePath.set="1"
device.prov.networkEnvironment="1"
device.prov.networkEnvironment.set="1"
device.prov.redunAttemptLimit="3"
device.prov.redunAttemptLimit.set="1"
device.prov.redunInterAttemptDelay="1"
device.prov.redunInterAttemptDelay.set="1"
device.prov.serverName.set="1"
device.prov.serverType="FTP"
device.prov.serverType.set="1"
device.prov.tagSerialNo="0"
device.prov.tagSerialNo.set="1"
device.prov.upgradeServer="https://:@devicemgmt-cdn.teams.microsoft.com/software-packages/phone/android/polycom/20230505/3111-49710-001.sip.ld"
device.prov.upgradeServer.set="1"
device.prov.user="PlcmSpIp"
device.prov.user.set="1"
device.prov.ztpEnabled="0"
device.prov.ztpEnabled.set="1"
device.sec.coreDumpEncryption.enabled="1"
device.sec.coreDumpEncryption.enabled.set="1"
device.sec.TLS.dot1x.strictCertCommonNameValidation="1"
device.sec.TLS.dot1x.strictCertCommonNameValidation.set="1"
device.sec.TLS.FIPS.enabled="0"
device.sec.TLS.FIPS.enabled.set="1"
device.sec.TLS.OCSP.enabled="0"
device.sec.TLS.OCSP.enabled.set="1"
device.sec.TLS.profile.caCertList1="All"
device.sec.TLS.profile.caCertList1.set="1"
device.sec.TLS.profile.caCertList2="All"
device.sec.TLS.profile.caCertList2.set="1"
device.sec.TLS.profile.caCertList3="All"
device.sec.TLS.profile.caCertList3.set="1"
device.sec.TLS.profile.cipherSuite1.set="1"
device.sec.TLS.profile.cipherSuite2.set="1"
device.sec.TLS.profile.cipherSuite3.set="1"
device.sec.TLS.profile.cipherSuiteDefault1="1"
device.sec.TLS.profile.cipherSuiteDefault1.set="1"
device.sec.TLS.profile.cipherSuiteDefault2="1"
device.sec.TLS.profile.cipherSuiteDefault2.set="1"
device.sec.TLS.profile.cipherSuiteDefault3="1"
device.sec.TLS.profile.cipherSuiteDefault3.set="1"
device.sec.TLS.profile.deviceCert1="Builtin"
device.sec.TLS.profile.deviceCert1.set="1"
device.sec.TLS.profile.deviceCert2="Builtin"
device.sec.TLS.profile.deviceCert2.set="1"
device.sec.TLS.profile.deviceCert3="Platform3"
device.sec.TLS.profile.deviceCert3.set="1"
device.sec.TLS.profileSelection.dot1x="PlatformProfile1"
device.sec.TLS.profileSelection.dot1x.set="1"
device.sec.TLS.profileSelection.provisioning="PlatformProfile1"
device.sec.TLS.profileSelection.provisioning.set="1"
device.sec.TLS.profileSelection.syslog="PlatformProfile1"
device.sec.TLS.profileSelection.syslog.set="1"
device.sec.TLS.protocol.dot1x="TLSv1_0"
device.sec.TLS.protocol.dot1x.set="1"
device.sec.TLS.protocol.prov="TLSv1_0"
device.sec.TLS.protocol.prov.set="1"
device.sec.TLS.protocol.syslog="TLSv1_0"
device.sec.TLS.protocol.syslog.set="1"
device.sec.TLS.prov.strictCertCommonNameValidation="1"
device.sec.TLS.prov.strictCertCommonNameValidation.set="1"
device.sec.TLS.syslog.strictCertCommonNameValidation="1"
device.sec.TLS.syslog.strictCertCommonNameValidation.set="1"
device.serial.enable="0"
device.serial.enable.set="1"
device.set="1"
device.showOOB="0"
device.showOOB.set="1"
device.sntp.gmtOffset="0"
device.sntp.gmtOffset.set="1"
device.sntp.gmtOffsetcityID="37"
device.sntp.gmtOffsetcityID.set="1"
device.sntp.serverName="pool.ntp.org"
device.sntp.serverName.set="1"
device.spProfile="Default"
device.spProfile.set="1"
device.syslog.facility="16"
device.syslog.facility.set="1"
device.syslog.prependMac="0"
device.syslog.prependMac.set="1"
device.syslog.renderLevel="4"
device.syslog.renderLevel.set="1"
device.syslog.serverName.set="1"
device.syslog.transport="UDP"
device.syslog.transport.set="1"
device.system.mrPairMode="Hub"
device.system.mrPairMode.set="1"
device.system.recoveryType="FullRecovery"
device.system.recoveryType.set="1"
device.tr069.acs.url.set="1"
device.tr069.acs.username="PlcmSpIp"
device.tr069.acs.username.set="1"
device.tr069.cpe.username="PlcmSpIp"
device.tr069.cpe.username.set="1"
device.tr069.periodicInform.enabled="0"
device.tr069.periodicInform.enabled.set="1"
device.tr069.periodicInform.interval="18000"
device.tr069.periodicInform.interval.set="1"
device.tr069.upgradesManaged.enabled="0"
device.tr069.upgradesManaged.enabled.set="1"
device.tr069.upgradeStatus="DontUpgrade"
device.tr069.upgradeStatus.set="1"
device.tr069.upgradeUrl.set="1"
device.usbnet.dhcpServerEnabled="1"
device.usbnet.dhcpServerEnabled.set="1"
device.usbnet.enabled="0"
device.usbnet.enabled.set="1"
device.usbnet.ipAddress="169.254.1.2"
device.usbnet.ipAddress.set="1"
device.usbnet.ipGateway="169.254.1.1"
device.usbnet.ipGateway.set="1"
device.usbnet.ipStack="V4Only"
device.usbnet.ipStack.set="1"
device.usbnet.ipv6AddrDisc="Static"
device.usbnet.ipv6AddrDisc.set="1"
device.usbnet.ipv6Address="::"
device.usbnet.ipv6Address.set="1"
device.usbnet.ipv6Gateway="::"
device.usbnet.ipv6Gateway.set="1"
device.usbnet.ipv6LinkAddress="::"
device.usbnet.ipv6LinkAddress.set="1"
device.usbnet.ipv6PrivacyExtension="EUI64"
device.usbnet.ipv6PrivacyExtension.set="1"
device.usbnet.ipv6ULAAddress="::"
device.usbnet.ipv6ULAAddress.set="1"
device.usbnet.preferredNetwork="V6"
device.usbnet.preferredNetwork.set="1"
device.usbnet.subnetMask="255.255.0.0"
device.usbnet.subnetMask.set="1"
diags.telnetd.enabled="1"
httpd.enabled="1"
lcl.ml.lang="English_United_Kingdom"
np.normal.ringing.toneVolume.chassis="-9"
powerSaving.enable="0"
tcpIpApp.sntp.olsonTimezoneID="Europe/London"
voice.handsfree.rxdg="3"
dialplan.digitmap.timeout="< 10|10|10|10|10|10 >"
/>
</PHONE_CONFIG>
Solved! Go to Solution.
Accepted Solutions
06-15-2023 04:45 AM
Hello @Simon.Peart ,
Welcome back to the Poly Community.
These settings are for phones that use openSIP or Skype for Business. You are using our partner Microsofts App and these settings do nothing to their Application.
Please raise this with our Partner Microsoft as this is not a Poly issue.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
06-15-2023 04:45 AM
Hello @Simon.Peart ,
Welcome back to the Poly Community.
These settings are for phones that use openSIP or Skype for Business. You are using our partner Microsofts App and these settings do nothing to their Application.
Please raise this with our Partner Microsoft as this is not a Poly issue.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
08-03-2023 07:12 AM
Hello @Simon.Peart ,
our Partner Microsoft released the Teams App 1449/1.0.94.2023072509. This includes:
- The issue of autodialing on partially entered number has been fixed
Please test this
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN