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HP Recommended

Hi,

 

I'm trying to create a zero-touch configuration that will accept the EULA, set the admin password, and register with the team provisioning server. I've managed (with the help of this site) to create the 000000000000.cfg file and created option 66, which points to my TFTP server.

The poly e100 (with the latest firmware) boots up, requests the configuration and sets up the requirements as per the config file, however, the device does not go off to the provisioning URL to wait for the final Teams provisioning, checking on the device it believes quite rightly too that its provisioning server is my TFTP server as per option 66.

Is there a way of instructing the device that once it's got its initial configuration it should go to the Teams Provisioning URL, looking at the device GUI, it accepted the provisioning server of my TFTP as it server?

default cfg

 

<APPLICATION

  APP_FILE_PATH="sip.ld"
  DECT_FILE_PATH="3111-17823-001.dect.ld"
  CONFIG_FILES="e100.cfg"
  SERVICE_FILES=""
  MISC_FILES=""
  LOG_FILE_DIRECTORY="/logs"
  OVERRIDES_DIRECTORY="/overrides"
  CONTACTS_DIRECTORY="/directory"
  LICENSE_DIRECTORY="/licence"
  USER_PROFILES_DIRECTORY="/userprofiles"
  CALL_LISTS_DIRECTORY="/calls"
  COREFILE_DIRECTORY="/corefiles"
  CERTIFICATE_DIRECTORY="/certs"
  FLK_DIRECTORY=""
  ICONS_DIRECTORY=""
  >

 

 

e100.cfg

 

<lyncSharedLC>
  <Device
        device.set="1"
        device.baseprofile.set="1"
        device.baseprofile="Generic"
        device.auth.localAdminPassword.set="1"
        device.auth.localAdminPassword="741852"
        device.eulaAccepted.set="1"
        device.eulaAccepted="1"
        prov.eula.accepted="1"
        />
  <Polling
        prov.polling.enabled="1"
        prov.polling.mode="random"
        prov.polling.period="300"
        prov.polling.timeRandomEnd="05:00"
        prov.userControl.enabled="1"
        prov.userControl.postponeTime="00:15" />
    <Prov Server
        device.prov.serverType.set="1"
        device.prov.serverName.set="1"
        device.prov.user.set="1"
        device.prov.password.set="1"
        device.prov.serverType="2"
        device.prov.user=""
        device.prov.password=""
        device.prov.serverName="http://emea.ipp.sdg.teams.microsoft.com"
         />
  <tcpIPApp
         tcpIPApp.sntp.olsonTimeZoneID="Europe\London"
         tcpIpApp.sntp.address="pool.ntp.org"
         tcpIpApp.sntp.resyncPeriod="86400"
         tcpIpApp.sntp.gmtOffset="0"
         tcpIpApp.sntp.daylightSavings.enable="1" />
  <apps
        apps.restapi.enabled="1" />
    <lcl
        lcl.ml.lang="English_United_Kingdom"
        lcl.datetime.date.format="DD/MM/YY"
        lcl.datetime.time.24HourClock="1" />
</lyncSharedLC>

 

 

EDIT:

added the following to the e100.cfg but still no luck

 

prov.backup.serverName="http://emea.ipp.sdg.teams.microsoft.com"

 

 Thank you
Martyn
 
5 REPLIES 5
HP Recommended

Hi, does anybody have any views and what I could try to get my device to talk to either our provisioning server of the Poly Lens provisioning server?

Thank you

HP Recommended

Hello @MartynCH 

 

please do not "bump" your post. If anyone has something to reply they will.

 

As already answered in your other post, If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hello @MartynCH ,

 

as I had 5 minutes I checked this based on my previous reply >here<

 

I left away the language part and the base profile as the Edge E only runs openSIP so no change needed. The simple configuration used to test:

<shared
        device.set="1"
        device.auth.localAdminPassword.set="1"
        device.auth.localAdminPassword="789"
        device.eulaAccepted.set="1"
        device.eulaAccepted="1"
        prov.eula.accepted="1"
        device.prov.serverName.set="1"
        device.prov.serverName="http://emea.ipp.sdg.teams.microsoft.com"
		device.dhcp.bootSrvUseOpt.set="1"
		device.dhcp.bootSrvUseOpt="Static"
		tcpIPApp.sntp.olsonTimeZoneID="Europe\London"
        tcpIpApp.sntp.address="pool.ntp.org"
        tcpIpApp.sntp.resyncPeriod="86400"
        tcpIpApp.sntp.gmtOffset="0"
        tcpIpApp.sntp.daylightSavings.enable="1"
        apps.restapi.enabled="1"
        lcl.datetime.date.format="DD/MM/YY"
        lcl.datetime.time.24HourClock="1" />

 

As you are switching the Provisioning Server from Option 160 to Static you need to set:

		device.dhcp.bootSrvUseOpt.set="1"
		device.dhcp.bootSrvUseOpt="Static"

 

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Apologies for bumping.

 

The switch seems to have done the trick; thank you. Is there documentation where the switching between boot servers is detailed so I can read it, apart from the link you suggested?

Thanks again,

Martyn

HP Recommended

Hello @MartynCH ,

 

the factory default is to use the DHCP option 160 (161 if Microsoft SKU / Device) and then fall back to Option 66.


As you want to point it after the OOB configuration to the Microsoft Server you would need to disable the factory defaultbootSrvUseOpt and switch to a static setting via the configuration pointing it to the other Server.

 

The Edge E Admin Guide >here< is the official documentation.

 

Any follow-up questions, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.