Manual control of zoom and pan/framing

[jhanger]

Please update poly lens or provide separate access to manually set the zoom and pan/framing for the P15 - when working in a room with a whiteboard the lack of ability to control either makes this a very expensive paperweight.

[M_Salman]

Hi @jhanger, Welcome to Poly HP Support Community.  

Unfortunately, manual options for setting up Zoom and pan/framing are not available. However, you can submit feedback through the Poly Lens application so that these features may be addressed in future updates.

For additional information, please contact our support team by using the following link:

https://support.hp.com/us-en/poly
 

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

Regards,

Salman

[SteffenBaierUK]

Hello @jhanger ,

Welcome to the HP community.

Unfortunately, your post does not contain the currently used Software version for the HP Poly product or the HP Poly Software you use.

This is important especially in the future when someone finds this post in days, months, or years to come. Please do not simply edit the original post but reply with the versions.

This is stated in the general FAQ or the Read 1st section, explaining why this is important.

I was using a P15 running 2.1.2.001179 and Poly Lens Desktop for Windows (the same for Mac) 1.4.0:

Best regards

Steffen Baier