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- Re: Card reader not working
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08-31-2009 11:39 AM
Solved! Go to Solution.
Accepted Solutions
08-31-2009 02:50 PM
1st Base System Device:
PCI\VEN_197B&DEV_2382&SUBSYS_361B103C&REV_00
PCI\VEN_197B&DEV_2382&SUBSYS_361B103C
PCI\VEN_197B&DEV_2382&CC_088000
PCI\VEN_197B&DEV_2382&CC_0880
2nd Base System Device:
PCI\VEN_197B&DEV_2383&SUBSYS_361B103C&REV_00
PCI\VEN_197B&DEV_2383&SUBSYS_361B103C
PCI\VEN_197B&DEV_2383&CC_088000
PCI\VEN_197B&DEV_2383&CC_0880
3rd base System Device:
PCI\VEN_197B&DEV_2384&SUBSYS_361B103C&REV_00
PCI\VEN_197B&DEV_2384&SUBSYS_361B103C
PCI\VEN_197B&DEV_2384&CC_088000
PCI\VEN_197B&DEV_2384&CC_0880
It's JMicron Card Reader here
1st Unknown Device:
USB\VID_138A&PID_0001&REV_0372
USB\VID_138A&PID_0001
It's Validity Fingerprint Sensor here
2nd Unknown Device:
ACPI\ENE0100
*ENE0100
It's Ene Cir Receiver here
3rd Unknown Device:
ACPI\HPQ0004
*HPQ0004
It's ProtectSmart Hard Drive Protection here
08-31-2009 02:11 PM
Hi,
Go to Control Panel -> Devices Manager
Click with right button of Your mouse on each yellow sign and choose properties. Then go to bottom details and paste here Hardware Ids. This way we will know what it is.
Below You've got example how to do it:
08-31-2009 02:24 PM - edited 08-31-2009 02:26 PM
1st Base System Device:
PCI\VEN_197B&DEV_2382&SUBSYS_361B103C&REV_00
PCI\VEN_197B&DEV_2382&SUBSYS_361B103C
PCI\VEN_197B&DEV_2382&CC_088000
PCI\VEN_197B&DEV_2382&CC_0880
2nd Base System Device:
PCI\VEN_197B&DEV_2383&SUBSYS_361B103C&REV_00
PCI\VEN_197B&DEV_2383&SUBSYS_361B103C
PCI\VEN_197B&DEV_2383&CC_088000
PCI\VEN_197B&DEV_2383&CC_0880
3rd base System Device:
PCI\VEN_197B&DEV_2384&SUBSYS_361B103C&REV_00
PCI\VEN_197B&DEV_2384&SUBSYS_361B103C
PCI\VEN_197B&DEV_2384&CC_088000
PCI\VEN_197B&DEV_2384&CC_0880
1st Unknown Device:
USB\VID_138A&PID_0001&REV_0372
USB\VID_138A&PID_0001
2nd Unknown Device:
ACPI\ENE0100*ENE0100
3rd Unknown Device:
ACPI\HPQ0004*HPQ0004
08-31-2009 02:50 PM
1st Base System Device:
PCI\VEN_197B&DEV_2382&SUBSYS_361B103C&REV_00
PCI\VEN_197B&DEV_2382&SUBSYS_361B103C
PCI\VEN_197B&DEV_2382&CC_088000
PCI\VEN_197B&DEV_2382&CC_0880
2nd Base System Device:
PCI\VEN_197B&DEV_2383&SUBSYS_361B103C&REV_00
PCI\VEN_197B&DEV_2383&SUBSYS_361B103C
PCI\VEN_197B&DEV_2383&CC_088000
PCI\VEN_197B&DEV_2383&CC_0880
3rd base System Device:
PCI\VEN_197B&DEV_2384&SUBSYS_361B103C&REV_00
PCI\VEN_197B&DEV_2384&SUBSYS_361B103C
PCI\VEN_197B&DEV_2384&CC_088000
PCI\VEN_197B&DEV_2384&CC_0880
It's JMicron Card Reader here
1st Unknown Device:
USB\VID_138A&PID_0001&REV_0372
USB\VID_138A&PID_0001
It's Validity Fingerprint Sensor here
2nd Unknown Device:
ACPI\ENE0100
*ENE0100
It's Ene Cir Receiver here
3rd Unknown Device:
ACPI\HPQ0004
*HPQ0004
It's ProtectSmart Hard Drive Protection here
08-31-2009 03:49 PM
So uninstall this ProtectSmart Hard Drive Protection and try latest version of
HP 3D DriveGuard here
08-31-2009 04:12 PM
08-31-2009 06:19 PM
If you are going to suggest someone load a piece of software that is not yet certified for Windows 7 (which happens to tie into the essential functionality of the hard drive), perhaps you might consider also reminding them of the risks they are taking....
Stephen
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