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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-31-2009 11:39 AM

HP Recommended
The card reader doesnt seem to work with my memory stick duo. SD seems to work fine. The other formats I don't know as I don't have any of those cards, xD, MMC. Model is X16-1358CA. Any drivers for the card reader? And on Device Manager, there's like 3 base system devices and 3 unknown devices that don't have drivers.
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-31-2009 02:50 PM

HP Recommended

1st Base System Device:

PCI\VEN_197B&DEV_2382&SUBSYS_361B103C&REV_00
PCI\VEN_197B&DEV_2382&SUBSYS_361B103C
PCI\VEN_197B&DEV_2382&CC_088000
PCI\VEN_197B&DEV_2382&CC_0880

 

2nd Base System Device:

PCI\VEN_197B&DEV_2383&SUBSYS_361B103C&REV_00
PCI\VEN_197B&DEV_2383&SUBSYS_361B103C
PCI\VEN_197B&DEV_2383&CC_088000
PCI\VEN_197B&DEV_2383&CC_0880

 

3rd base System Device:

PCI\VEN_197B&DEV_2384&SUBSYS_361B103C&REV_00
PCI\VEN_197B&DEV_2384&SUBSYS_361B103C
PCI\VEN_197B&DEV_2384&CC_088000
PCI\VEN_197B&DEV_2384&CC_0880

 

It's JMicron Card Reader here

 

1st Unknown Device:

USB\VID_138A&PID_0001&REV_0372
USB\VID_138A&PID_0001

 

It's Validity Fingerprint Sensor here

 

2nd Unknown Device:

ACPI\ENE0100
*ENE0100

 

It's Ene Cir Receiver here

 

3rd Unknown Device:

ACPI\HPQ0004
*HPQ0004

 

It's ProtectSmart Hard Drive Protection here

 

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

View solution in original post

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24 REPLIES 24

‎08-31-2009 02:11 PM

HP Recommended

Hi,

 

Go to Control Panel -> Devices Manager

Click with right button of Your mouse on each yellow sign and choose properties. Then go to bottom details and paste here Hardware Ids. This way we will know what it is.

 

Below You've got example how to do it:

 

Device ID

Device ID

Device ID

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
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‎08-31-2009 02:24 PM - edited ‎08-31-2009 02:26 PM

HP Recommended

1st Base System Device:

PCI\VEN_197B&DEV_2382&SUBSYS_361B103C&REV_00
PCI\VEN_197B&DEV_2382&SUBSYS_361B103C
PCI\VEN_197B&DEV_2382&CC_088000
PCI\VEN_197B&DEV_2382&CC_0880

 

2nd Base System Device:

PCI\VEN_197B&DEV_2383&SUBSYS_361B103C&REV_00
PCI\VEN_197B&DEV_2383&SUBSYS_361B103C
PCI\VEN_197B&DEV_2383&CC_088000
PCI\VEN_197B&DEV_2383&CC_0880

 

3rd base System Device:

PCI\VEN_197B&DEV_2384&SUBSYS_361B103C&REV_00
PCI\VEN_197B&DEV_2384&SUBSYS_361B103C
PCI\VEN_197B&DEV_2384&CC_088000
PCI\VEN_197B&DEV_2384&CC_0880

 

1st Unknown Device:

USB\VID_138A&PID_0001&REV_0372
USB\VID_138A&PID_0001

 

2nd Unknown Device:

ACPI\ENE0100
*ENE0100

 

3rd Unknown Device:

ACPI\HPQ0004
*HPQ0004

 

Message Edited by lilkidz on 08-31-2009 01:26 PM
Was this reply helpful? Yes No

‎08-31-2009 02:50 PM

HP Recommended

1st Base System Device:

PCI\VEN_197B&DEV_2382&SUBSYS_361B103C&REV_00
PCI\VEN_197B&DEV_2382&SUBSYS_361B103C
PCI\VEN_197B&DEV_2382&CC_088000
PCI\VEN_197B&DEV_2382&CC_0880

 

2nd Base System Device:

PCI\VEN_197B&DEV_2383&SUBSYS_361B103C&REV_00
PCI\VEN_197B&DEV_2383&SUBSYS_361B103C
PCI\VEN_197B&DEV_2383&CC_088000
PCI\VEN_197B&DEV_2383&CC_0880

 

3rd base System Device:

PCI\VEN_197B&DEV_2384&SUBSYS_361B103C&REV_00
PCI\VEN_197B&DEV_2384&SUBSYS_361B103C
PCI\VEN_197B&DEV_2384&CC_088000
PCI\VEN_197B&DEV_2384&CC_0880

 

It's JMicron Card Reader here

 

1st Unknown Device:

USB\VID_138A&PID_0001&REV_0372
USB\VID_138A&PID_0001

 

It's Validity Fingerprint Sensor here

 

2nd Unknown Device:

ACPI\ENE0100
*ENE0100

 

It's Ene Cir Receiver here

 

3rd Unknown Device:

ACPI\HPQ0004
*HPQ0004

 

It's ProtectSmart Hard Drive Protection here

 

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
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‎08-31-2009 03:35 PM

HP Recommended

All works fine, thanks!

 

Only thing left is the ProtectSmart Hard Drive Protection. It's installed successfully, but it says that the hard drive isn't support even though it worked with Vista before. 

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‎08-31-2009 03:49 PM

HP Recommended

So uninstall this ProtectSmart Hard Drive Protection and try latest version of

 

HP 3D DriveGuard here

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** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
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‎08-31-2009 04:09 PM

HP Recommended
Thank you again! The 3D DriveGuard worked`
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‎08-31-2009 04:12 PM

HP Recommended
I'm also happy then this driver solved You problem. 🙂
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** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
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‎08-31-2009 06:19 PM

HP Recommended

If you are going to suggest someone load a piece of software that is not yet certified for Windows 7 (which happens to tie into the essential functionality of the hard drive), perhaps you might consider also reminding them of the risks they are taking....

 

Stephen

 

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‎08-31-2009 06:23 PM

HP Recommended

@SWY

lol

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