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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎07-05-2024 06:56 AM

HP Recommended
Product: poly rove b2

Can someone share with me the step by step to upgrade the poly rove b2 phone and base? Appreciate the info thanks

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1 REPLY 1

‎07-05-2024 07:03 AM

HP Recommended

Hello @NzRy ,

 

welcome to the HP Poly community.

 

From the Wireless Section:

 

[KB] Poly ROVE DECT Deployment 

 

From our general VoIP FAQ:

Oct 7, 2011 Question: How can I set up my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <= and you need Poly Lens now to get access to Poly Software.

Poly Rove firmware update:

 

Details on how to upgrade the Rove Basestation or Handset can be found => here <=.

 

Everything should be documented.

 

If no other volunteer replies and the above is not sufficient, please work with our official Support Team in your region. Details are in my signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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