Poly Rove - Issue Upgrading to 8.0.10.0002

[GSPAN_MCC]

I am attempting to upgrade my Rove B2 base from firmware 8.0.9.0003 to 8.0.10.0002 and upon downloading the file, the Rove light goes solid red and in the web GUI shows "Request failed: Base FWU ended with error code 2291 (FWUAR_MD5_CHECKSUM_FAILED): FWU file contained wrong MD5 hash value" 

I downloaded the firmware directly from the Poly website. I've also deleted the file, downloaded it again with no avail. Has anyone successfully been able to use this firmware version?

I am attempting to upgrade my Rove B2 base from firmware 8.0.9.0003 to 8.0.10.0002 and upon downloading the file, the Rove light goes solid red and in the web GUI shows "Request failed: Base FWU ended with error code 2291 (FWUAR_MD5_CHECKSUM_FAILED): FWU file contained wrong MD5 hash value"

I downloaded the firmware directly from the Poly website. I've also deleted the file, downloaded it again with no avail. Has anyone successfully been able to use this firmware version?

[SteffenBaierUK]

Hello @GSPAN_MCC ,

welcome to the HP Poly community.

If you would share a screenshot how you are trying to download this?

From this section and our more common VoIP section FAQ or the Read 1st section:

Now 10, 2023 Question: How can deploy a Rove Base Station or Register a Handset?

Resolution: Please check >here<

System Management > Auto Provisioning > Auto Firmware Update:

FirmwareServer	http://downloads.poly.com
FirmwarePath	/voice/dect-ip-phones/Rove/
Method	Periodically
Interval	30

then System Management > Auto Provisioning > Firmware Versions and Handset Images

BaseFWVersion	8010
BranchFWBranch	0002
Rove20FwVersion	8010
Rove20BranchVersion	0002
Rove30FwVersion	8010
RoveB30branchVersion	0002
Rove40FwVersion	8010
Rove40branchVersion	0002
RoveR8FwVersion	8010
RoveR8BranchVersion	0002

I suggest you contact our Support organization in your region if no other volunteers reply. Details are in my Signature.

Best Regards

Steffen Baier

[GSPAN_MCC]

Hi Steffen,

I downloaded the firmware file from here: https://support.hp.com/us-en/drivers/rove-base-station-series/2101728172

and I uploaded it to my Metaswitch SIP Provisioning server. I told the phone to upgrade to v8.0.10.0002 and that is how I got to the MD5 error upon the B2 base trying to apply the firmware. 

I just tried your method, telling the phone to download directly from Poly and the phone upgraded successfully. I downgraded to v8.0.5.002 and then took the files from download.polycom.com and put them on my Metaswitch SIP provisioning server and now I am able to upgrade to v8.0.10.

It seems like the firmware files from  https://support.hp.com/us-en/drivers/rove-base-station-series/2101728172  may be bad.