• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
[FAQ] Can I connect my SoundStation2™ Avaya ® 2490 to any digital Phone Line?, Click here to find out!
HP Recommended

Poly Rove 20+b1 set up?

3 REPLIES 3
HP Recommended

i have it all connected to the computer and i have a solid green light, it has also setup registration. But i can not open up the ip address on my computer to get into the box to set it up.

 

HP Recommended

Hello @Lakelandfeeds, Welcome to the HP Poly Support Community.
 

Thank you for reaching out with your query regarding the Poly device.
 

We appreciate your attention to detail. To ensure proper configuration of the Rove 20, please refer to the Administrator Guide and follow the outlined procedures carefully. You can find the guide at the link below:
 

https://kaas.hpcloud.hp.com/pdf-public/pdf_9127393_en-US-1.pdf
 

If you have any further questions or need additional assistance, feel free to let us know

 

Take care and have an amazing day!

 

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

 

Regards,

Salman

HP Recommended

Hello @Lakelandfeeds ,

 

Welcome to the HP Poly community. In addition to what @M_Salman already suggested from our VoIP FAQ:

 

Now 10, 2023 QuestionHow can deploy a Rove Base Station or Register a Handset?

Resolution: Please check >here<

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.