Hello everyone,We have almost 400 Poly CCX350 devices registered in the Teams Admin Center using common area accounts. Since ...

• CCX 350-M

Hello, I'm making an inventory for the company CCX phones and I need to match all the firmware versions with their realtive A...

I have a VVX311 that we are trying to get functional so that we can replace a unit that is no longer working. The current ver...

HI, is anyone successfully using the Obi200 device with HP and Google voice?I will appreciate any help and configuration info...

• Microsoft Windows 11

Hi All,We are a school with Zoom VOIP phone service and a mix of Polycom VVX 311 and VVX 411 phones. In one of our buildings,...

Hi,Can someone point me in the right direction. We have taken on a customer with existing Polycom VVX301 handsets which they ...

I have a VVX1500 that we are trying to get functional so that we can replace a unit that is no longer working. This was new i...

Hello! I am trying to make it so that when our Poly Edge devices dial "0" the poly replaces the "0" with a 4-digit extension...

• Edge E300

Hi, I'm wondering if Edge E expansion module for E400/500 series (it was released just in 2022) has been replaced by a new mo...

Is paid support available for an out of warranty VVX 411? If so, I want to pursue that. But I will need some direction, as HP...

We lost connection with our network one day, and after fixing the issue, my phone will not answer incoming calls, but it will...

Greetings, Is here any way to find a revision list of hardware versions on the CCX phones? I've seen RevR for example, on som...

• CCX 500

I'm a Poly noob. We have a Trio 8800 on version 5.7.1.4145. Can someone provide the steps to upgrade the software on a Trio 8...

• Microsoft Windows 11
• Trio 8800

Hello,I've tried to find this feature in Admin manual, but failed.Is there a possibility to automatiically launch a call to a...

Hello, the "Connected" and "Disconnected" voice notifications are disruptive throughout the day and even worse at night, as t...

Hi,I'm trying to get find the developer docs for the Poly E500. The datasheet and all the retailers say that it has HTML, JS ...

Hi all, I'm looking for some help auto-provisioning our E100's, I've configured option 66 on my DHCP server and I can see tha...

Found out MS Teams only supports up to 8.05.02. I was setting up new and went beyond that version, 8.08.01, so I need to roll...

• Rove 30 Handset + B2 Base Station Kit

I have some Polycom VVX 410 phones I am trying to register on Broadworks.They have Version 5.0..... software running.The late...

Now that OBITalk is gone, finding if you have/had the latest OBI device firmware is basically impossible, unless you have the...

Poly Edge E series phone when answering a call has the volume default set to 3/4 up. When on an active call and volume is cha...

• Edge E350

Hi, We have a polycom trio 8800 with last firmware installed. When we make a conference call, then merge all participant. onl...

Hello!We do have Poly CCX series signed in to Teams.It was all working fine with version 8.1.6.But when we have upgraded to 9...

• CCX 500-M
• other

Polycom vvx311 FW 5.4.2.2834 Provisions on POLY LENS but shows OFFLINEI factory reset 2 VVX311 phones they both have FW5.4.2....

We have Poly Rove B2 base stations connected to Cisco 2960x PoE switches. CDP is enabled on these switches, and it reports th...

• Rove B2 Base Station

New Rove 20 deployment with B1 base station. Have power and connectivity on base station but handset will not register. Re-re...

Poly VVX 450UC Software Version6.4.3.5018I cannot seem to find a cohesive answer anywhere. My device is not provisioned, and ...

• Poly VVX450

I have a Sync 40+ M, and I have issues with the charging. I have seen other posts reporting the same, but haven't seen any so...

• other
• Sync 40+ M

Dumb question, but where do I find all of the files needed to modify the features for a VVX 250 so I can disable URL Dialing?...

• Microsoft Windows 11
• VVX 250

HelloI would like to download the last version of Polycom BTOE connector. Where can i download it? Is it Windows 11 compatibl...