Hi, we'd like to know if it's possible to change the selectable items shown on the home screen of the CCX500. In particular, ...

Hi, I need help to recover my Polycom SoundPoint IP 331. After a factory reset, the application is missing and the phone is s...

What is the best original battery for hp elite book 840 g3

• HP EliteBook 840 G3 Notebook PC

I need to update my Polycom SoundStructure C8 from software version 4.0.8.1608 to the latest available version. However, I am...

I'm configuring a new VVX250 to connect to my Asterisk server. I've got it registered, but it can't dial out. The SoundPoint ...

The phone rebooted and a Core File was generated.I understand that Core File analysis is performed by HP support engineers, a...

We have a fleet of Poly CCX 400 deployed and few devices started prompting for Poly Lens Data collection.These devices are cu...

Hello All - I have a VVX 500 that was previously connected to Teams using the device login method. It seems that method is d...

• VVX 500

Please tell me the disk size of the Edge E220.Target Release: PVOS8.2.21) The specification now stores up to 6 files when a C...

• Edge E220

I'm looking for the latest firmware file for Polycom CX5100 version 1.3.5 to download (polycom-cx5100cx5500-release-????.tar)...

My hard drive failed and was replaced.. The laptop came with Lifetime Office license. I need to get the license on the new ha...

• HP 17 Laptop PC 17-c2000 (4V791AV)
• Microsoft Windows 11

Hello, is it possible to delete my HP Community account without deleting my HP account? I don't use the Community much now bu...

I just purchased a Poly ATA 402(with Panasonic DECT phone) to work with my paid business google voice account. I cannot get g...

Using Poly Lens dashboard to push config to a EDGE E100 device works just fine except for local admin password. Everything is...

Hello,Please how i can getPolycom 6.4.8 split download URL,On the Matrix URL the latest is 6.4.6,Please help,Thanks!

• Microsoft Windows 11
• Polycom VVX 411

Hello,I am looking for some info on how Poly E300 deals with missed Registrations and DNS requests.DNS -The phone seems to se...

Hello! Multiple computers lose internet access after about a week on our Poly Edge phones. We have Zoom as our phone provider...

Hi, I setup a E100 using Poly lens and although the device appear provisionned, it keeps appearing offline. I can make extern...

Inbound and outbound calls are working fine. When someone calls inbound to get a person it will play the greeting from the ke...

I am trying to determine which of these models still have security vulnerabilities and if so, what options are there to resol...

my obihai202 stopped working they Need a new firmware how do I fix

Hello, I'm trying to setup a Visual+ attached to a Trio 8800, but I'm not succeeding. The IP for the Visual+ is completely di...

• Microsoft Windows 10 (64-bit)
• Trio 8800

Current issue: Device stuck in Android Recovery, only shows ‘Try Again’ and ‘Factory data reset’, cannot confirm reset, four-...

• Trio C60-M

I am trying to see if someone might be able to take a look at the log files from a phone we are trying to configure and tell ...

• CCX 505
• HP Poly CCX 500 & 505 - Desk Phones

On September 9, 2025, all 39 of our Poly Rove 30 handsets with B2 base stations (firmware 8.0.11 build 0003), registered as C...

• Rove 30 Handset + B2 Base Station Kit

I have 2 VXX 250 phones and every time i factory reset the phone it go back to net2phone.How do i get the phones taken off th...

• other

Title: Poly Sync 40-M audio profile keeps changing when moving browser between dual monitorsMessage:Hello,I’m using a Poly Sy...

• Poly Sync 40+ Microsoft Teams Certified USB-A USB-C ...

Just wondering if I'm reading all the support/knowlege articles correctly that all Poly VVX or CCX model phones only support ...

Hello,I am working on a Polycom VVX 501 phone that I am attempting to provision with Genesys. This phone was purchased quite ...

Hello,I manage 63 Poly Rove 30 handsets with B2 bases across multiple school buildings. Each summer, the schools perform a de...