HP 625 Webcam software update 1002 fail always in Poly Lens Desktop 2.3.1 for Windows 11.I have tried 3 diferent computers an...

Hi Team,One of my clients is currently using a Bosch audio conference solution, for VC soution poly E-60 camera and a Trio C6...

Seeking a "Letter of Volatility" for the Poly Studio X52 Video Bar with TC10 Controller Kit. Such a letter would describe the...

When starting an MTR meeting how do you default a camera when you have Qty 2 E70 IP and 1 E60 USB

Hello,is there anyone can help me solve issue on our Studio X50, these past days the device is acting erratically, sometime i...

One of our Poly IP Ceiling Microphones (paired with a G7500) has stopped functioning.After troubleshooting, it has become cle...

Hi there,We're testing G62 in our environment at the moment and have run into 2 issuesProblem 1: When we reboot the Poly eith...

I'm trying to find any documentation on Versions of Poly MTRoW that can not be upgraded to Windows 11. Does such a document e...

• Microsoft Windows 10 (64-bit)

I called and talked to tech support 7 days ago about a Polycom X70 that I was having issues with. The tech support person sta...

 Hi Everyone. I'm looking for this CAD File, any idea?

• Poly P15

Good day HP Poly, I have encounter an issue regarding the Studio X52 issue with Samsung monitors.I have seen from the release...

• Android 9.0 Pie
• Studio X52 with TC10 Kit

Hi - recently started applying 4.6.0 to my fleet of codecs which are all configured for MTRoA. Applied to two x52's and x50 i...

• Microsoft Windows 11
• Studio X52 with TC10 Kit

Required OEM Authorization code GEM Bid Submission

Hello Support,Recently - I am testing the newly released 4.6 for the Poly G7500 unit, and I included the camera update to v 1...

Hey all new to the group. I recently acquired a Poly P21 Webcam / Display unit. My question that I have is I often use a head...

I cannot add my Poly Studio X50 to my owned products because it's not recognizing my s/n and/or p/n.The sticker says S/Nand P...

I am trying to use a Shure Microflex Wireless neXt2 microphone system as an extension to my Poly X70 and still use the onboar...

I am having issues with a poly x52 due to its web console no longer functioning properly after updating it's primary certific...

• Studio X52 with TC10 Kit

How are you all,We have been trying to solve a mystery of an environmental issue that causesthe mic within the Poly X72 codec...

• Microsoft Windows 11

I have an E60 camera connected to LLN port of G62 codec via unmanaged Netgear switch that provides PoE+.Another camera E70 wa...

Hello AllWe have a customer who have bought several Poly X52 solutions as their go to solution, and they have been really hap...

• Poly x52

After not using this monitor (Poly P21) for a few weeks, I'm having trouble getting it reconnected.I'm using the USB-c to USB...

• Poly P21

Recently bought new and have been successfully using the P21 (Poly Studio P21). Second monitor recently died and I am very ha...

• Microsoft Windows 11

Over the past few years, our organisation has made a significant investment in our meeting spaces with around 30 Poly Studio ...

• Poly Studio room devices

Hi,I'm wondering if it's possible to send commands to the Poly G62 or G7500 over the LLN ports.It seems unclear whether they ...

• G7500 with Studio E70 and TC10 Kit
• other

Hi folks - I've been attempting to install 4.5.0 / 4.5.1 to my G62 (Product ID99T09AA) only to find that it causes a fault wi...

• Studio G62

Our setup is this.Poly Studio USB Camera connected USB C(At the camera) to USB (At C2G Extender) which connects to HDMI Displ...

• Microsoft Windows 11
• Studio USB

Hello there,a customer found out a log that take 48Go, in the Clariti Manager (latest version available)the log is calledtrea...

• Clariti Manager
• Linux

How do I apply a customised background (via .jpg upload for example) for my HP 960 4K Streaming Webcam. I can't seem to find ...

• HP 960 4K Streaming Webcam

Dear all,We face an issue with internal camera at Poly Studio X70.We try the following-1- Power cycle, restart X70-2- Try to ...

• Microsoft Windows 10 (64-bit)
• Studio X70