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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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I have a Photosmart 7520 and I am trying to use Embedded Web Services to modify some settings.

 

When I do so a screen pops up asking me to enter the User and Password. I dont recall setting this up.

 

I have tried:

 

1. User: admin password: [blank]

2. User: admin password: admin

3. User: admin password: password

 

I repeated the same but typed in Admin instead of admin for the above 3 options. 

 

None of these work. I have searched everywhere for a solution but nothing.

 

I then tried to see if I could reset the printer into a state that is was in when I first unboxed it to start again. The only guidance on this for my printer is to turn the printer off by pushing the off button, unplugging it, waiting for a minute and starting again. That did not solve the issue either. The printer did not fully reset to the default when it was first unpacked and none of the above user password options worked.

 

There is nothing in the user manual on this.

 

Extremely frustrated having spent 3 hours of a Sunday trying to resolve this. Very poor!

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