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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎04-08-2013 10:57 AM

HP Recommended

I have a HP Photosmart B210e plus all-in-one printer- Product # CN 219A.  First I had blank pages, then I printed a diagnostic report and it showed all the colors except black.  Then received the above error code.  I have reset the printer, taken out the cartridges and the printhead.  Cleaned the printhead, put in the cartridges, and the error message continues.  At one point also got an error message about the printhead problems, took out cartridges again, printhead again and very carefully replaced the printhead and cartridges, bought a new black cartridge and still get the above error message.  The message about the printhead went away.  Any suggestions now?  I have Windows 7.  I hate to replace the printhead and then find that does not solve the problem.  It was be cheaper to buy a new printer.  Hope I can resolve the problem, as I do like the product.  All of thiis started  about a few weeks after I had installed a 564XL black cartridge.  Could that have been part of the problem?

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