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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎10-24-2010 04:24 PM

HP Recommended

I purchased my HP Photosmart C5280 printer 8/08.  I have had no problems to date.  Today I was printing material, when the black cartridge quit.  I knew it wasn't out of ink, so I took the cartridge out and cleaned it.  Then I replaced it with a new cartridge.  The message on the printer screen indicated, "Print cartridges:  Refer to documentation"; on the monitor it stated "rightmost", which would be my black cartridge.  I read on the internet to unplug the printer, then the electrical outlet and wait at least 15 seconds, and no change.  I checked to see if it was a paper jam, but I didn't see anything.  I pushed the "set up" button on the front of the computer, and it did not respond.  Any other suggestions?

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