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‎06-21-2014 10:56 AM - last edited on ‎04-20-2016 02:40 PM by HP Administrator

HP Recommended

Last night my Officejet 4630 asked to install updates. It appeared to lock up during the installation process, so I unplugged the power and plugged it back in. Now the display says "ERROR CODE 0XB002740C" and will not respond.  I've followed the troubleshooting steps at http://support.hp.com/us-en/document/c00489814, but it has not cleared the error message or allowed me to print.

 

Any help would be appreciated!

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