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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎01-11-2011 05:51 PM - edited ‎01-11-2011 05:54 PM

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I had my printer stored in it's original box after I moved and had not used it for about a year. It was exposed to high temperatures during the summer. I unpacked it last night and the tri-color ink cartridge had exploded inside the printer. Only the blue ink came out. The ink mostly stained the part where the cartridge makes contact with the printer. I tried to clean as much as I could with some Q-tips but the inside of the printer is still stained. I included a couple of pics of the mess as it was and one after I cleaned most of it off. Is the printer ok? Can I buy a new cartridge, install it, and use it? I don't want to cause further damage. Is there another way I can clean more of this off without damaging the printer components?

 

HP PhotoSmart C44802011-01-10_23-06-48_798 copy.jpg2011-01-11_00-19-03_241 copy.jpg2011-01-10_23-06-18_676 copy.jpg

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