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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎12-31-2014 10:17 AM

HP Recommended
Product: Officejet Pro 8610
Operating System: Windows 7

When I try to use the scanner I get a meassage that says "Sanner Failure: Unable to scan, copy or send a fax". The unit is connected to a wifi network and I can print fine from my computer or smart phone, but no ability to scan, it previously worked without issue.

 

Thanks.

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