• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎03-27-2015 01:43 PM

HP Recommended
Product: HP Photosmart 6525 All-in-One
Operating System: Microsoft Windows 7 (64-bit)

Happy Friday! I have been having an issue the last couple weeks with my printer. I usually use the printer on a daily basis for school. I have had the printer for 1 1/2 to 2 years and haven't had a problem until now.

 

Here is a list of what I have tried so far:

  • Aligned the printer
  • Cleaned the printheads
  • Restored Factory Defaults
  • Cleared the vents on the ink cartridges
  • Cleaned the screens between the cartridge and the printer

I have done all the steps that I have been able to find for troubleshooting on the internet. Is there something else I can do?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.