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‎10-01-2014 07:21 AM

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So, we have this problem that occurs randomly.  Printing from various programs, the printer will want to print to print to Tray 1, which is the manual feed on the side.  That tray is NEVER selected.  This will occur when, in the print dialogue, in the Page Source setting,  "Automatically Select" or "Printer Auto Select" or "Use Printer Setting" is selected.  The printer will hold up and request that paper be added to Tray 1.  You then have to go to the printer, cancel the print, and start the whole print process again, and the only work-around is to manually select Tray 2 in the Page Source setting.  

 

I thought the Tray Lock funtion was supposed to keep prints from going to a certain paper tray but this function does not work at all. 

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