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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎02-13-2014 12:52 PM

HP Recommended

Since Yahoo/Gmail are both now requiring secure connections, I updated to the latest firmware (20131118 53.222.8) to gain SSL Support.

 

I've enabled "SSL Support for SMTP" and I've enabled "SMTP Authentication".

 

Several tests:

 

1. Over ports 465 and 587 I get "’smtp.gmail.com’ is not responding or is not a valid SMTP Gateway Server" in the web interface via the "test" button.

 

2. Over port 25 I get "’smtp.gmail.com’ is a valid SMTP Gateway Server" in the web interface.  Hurraaah!  But, when I try to scan and email on the printer, it says "E-mail Gateway is not responding"

 

On the same network, I've confirmed with Apple Mail and Outlook that my settings are correct, infact, both Yahoo and Gmail work over 25, 465, and 587.

 

I've also confirmed connection with Telnet.

 

I've also confirmed via the printer's ping test, that it can reach these external gateway's ip addresses.

 

I've cold reset the machine via the web interface.

 

Does anyone have any ideas on how to further trouble shoot this?  Is there any advance logging on the machine that would  show these atttempts to connect to the gateway?

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