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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
12-19-2015 03:40 PM
Product: HP Photosmart plus B210A
Operating System: Mac OS X 10.11 El Capitan
The black ink will not print on my printer. I installed new ink and cleaned the print heads. I did a printer status report and only the color ink showed up. The printer is recognizing the cartridge when I check for ink levels. The first page after the cleaning came out very faint then nothing at all. At first I thought the new black ink cartridge was defective. So I replaced it with another new one - no difference.
The only change was that I installed all new cartridges when all the print became very faint.
Please help. Thank you.
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