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‎01-12-2016 02:53 PM

HP Recommended
Product: Envy 4500
Operating System: Mac OS X 10.11 El Capitan

I have an Envy 4500 which will print on plain paper fine but as soon as i load photo paper it won't print on it.  I have tried different makes of paper and some it will pick up but then just smears across the back with nothing on thr front whilst others it just tells me to load paper.  

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