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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎04-16-2016 05:04 PM

HP Recommended
Product: HP Officejet Pro 6830
Operating System: Microsoft Windows 7 (64-bit)

My HP Officejet Pro 6830 stopped printing in color.  All of the catridges are new HP cartridges.  I took all of the color ones out and reinstalled them but still only prints black.  I did a printhead clean and alignment but still only prints black.  I went on line and downloaded all the software for this printer and still prints only black.  Any ideas how to fix this?

 

I still have 3 months on my warranty.

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