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‎05-13-2016 07:26 AM

HP Recommended
Product: HP Officejet 5740 All in one
Operating System: Microsoft Windows 10 (64-bit)

Hi, I was really like my HP 5740 printer. But yesterday after i changed HP 62 Tri-colour Ink Cartridge, align print head unsuccessful, and printer is not print cyan, i press clean cartridge many times try and try but still the same. One colour missing from the Tri color. Today I bought new paper put in printer try again, but still no cyan.. totally no idea now.

 

Please help. i need print some important document. Thank you!

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