• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
OfficeJet 4630
Mac OS X 10.11 El Capitan

I am unable to print to our hp officejet 4630 printer.  The printer says it is connected to our home wireless network.  However, it either says it is idle or not connected to the network on my mac.  The only way it will sometimes print is if I switch to a wireless network that is named the same as the printer.  Airprint also does not work.  We have a Linksys router.  Not sure if that is the problem or not.  I have run all kinds of diagnostic printouts on the printer and they all say it is connected.  I also have tried putting the ip address in my web browser and it cannot find the printer when connected to our home network.  Please help!

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.