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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
06-23-2016 01:52 PM
Product: Color LaserJet CP1518ni
Operating System: Microsoft Windows 10 (64-bit)
My computer recently automatically updated to Windows 10. I can no longer find anywhere where I can switch my printer from color to grayscale or vice versa. It only prints in B&W now. I have downloaded the recommended printer driver (PCL 6), firmware, etc. I have spent hours trying to figure out how to print in color! There are no options in Printer Properties, Printer Preferences nor Properties. Any help would be greatly appreciated as this is completely frustrating. This was not an issue in Windows 7 for me.
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