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Color LaserJet CP1518ni
Microsoft Windows 10 (64-bit)

My computer recently automatically updated to Windows 10.  I can no longer find anywhere where I can switch my printer from color to grayscale or vice versa.  It only prints in B&W now.  I have downloaded the recommended printer driver (PCL 6), firmware, etc.  I have spent hours trying to figure out how to print in color!  There are no options in Printer Properties, Printer Preferences nor Properties.  Any help would be greatly appreciated as this is completely frustrating.  This was not an issue in Windows 7 for me.

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