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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎07-13-2016 11:41 PM

HP Recommended
Product: HP OJP 8720, 8740

Hi,

 

If you happen have issue that Tray 2 not being detected on your Officejet printers, Try the following steps which should help resolve the issue.

 

1)      Power down the printer

 

2)      Remove 2nd tray assembly completely.

 

2)      Power up the printer without 2nd tray assembly

 

3)      Power down the printer

 

4)      Install 2nd tray assembly 

 

5)      Power up the printer

 
 
 
I am an HP employee.
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