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‎07-25-2016 10:01 AM

HP Recommended
Product: HP6520 ALL IN ONE PRINTER
Operating System: Microsoft Windows Vista (64-bit)

I'VE TRIED ALL OF THE SUGGESTED SOLUTIONS.  NONE WORK FOR ME.  I TRIED MULTIPLE TIMES TO RUN THE CLEAN CARTRIDGE HEADS.  SAME RESULT (WASTED A LOT OF VERY EXPENSIVE INK IN THE PROCESS).  ANOTHER USER SUGGESTED USING SOLVENT TO CLEAN A CLOGGED INKJET PORT.  I DID NOT SEE WHERE HP REPRESENTATIVE APPROVED THIS.  THE DIAGNOSTIC PAGE THAT PRINTS AFTER PERFORMING THE HEAD CLEANING ROUTINE PRINTS THE TEXT IN BLACK, BUT THE BOX FOR THE BLACK PRINT IS TOTALLY WHITE.  IS THERE ANOTHER SOLUTION TO TRY????  HELP!!!

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