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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎09-04-2016 07:55 PM

HP Recommended
Product: HP Envy 4520
Operating System: Microsoft Windows 10 (64-bit)

Whenever i try to print a pdf online or a document from microsoft word or powerpoint ect., it only prints in black and white. I did a color test of the printer and aligned the cartridges and everything came out fine. The properties are not set to print in gray scale. I have no idea how to fix this. 

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