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HP Photosmart C6280
Mac OS X 10.10 Yosemite

My HP Photosmart C6280 has stopped printing and copying. I am using a Mac OS 10.10.5. The printer seems to be functioning but no ink is on the paper with either function. 

I have installed a new black ink cartridge and select 'black only' with the same results. All other ink levels are showing sufficient.

I would appreciate your help. The printer has been idle for a few days but previous use was successful.

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