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‎10-16-2016 06:15 AM

HP Recommended
Product: HP ENVY 5644 e-All-in-One Prin
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I wanted to print in black & white but my printer always prints in colour when there is an image in the document, this is really annoying because when i go printer properties i press black and white or press black ink only then when i press save, i go back into printer properties to find its back to colour, no matter how many times i put it to black and white it goes back to colour. I tried pressing black and white and not going back on printer properties but it still prints in colour. Also i changed my default printer settings to black and white through control panel and press save. When i go into control panel , printer properties its saved as black and white default, so thats good. But for some reason when theres coloured text or an image on the page i want to print i cant change to print in black and white, just keeps reverting back to colour.

 

Please help me!

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