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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎10-22-2016 06:35 PM

HP Recommended
Product: hp envy 5530
Operating System: Mac OS X 10.11 El Capitan

I signed up for instant ink a few months ago even though I go through phases where I print very little. My credit card expired ( I was sent the new one) so HP could not charge me.  Today I went to print and the page that came out was like a color test page that printed over what was supposed to print.  I tried to reprint and printer would not respond. I last printed something a few days ago in a hurry and remember some sort of message that my printing would be blocked soon. I have lots of ink left and only printed 6 pages int the past month.

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