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‎10-25-2016 10:13 AM - edited ‎10-25-2016 10:17 AM

HP Recommended
Product: Laserjet 100 colorMFP M175nw
Operating System: Microsoft Windows 10 (32-bit)

Due to recent DDOS acctack on Dyn Corp's DNS servers, it was recommended that all passwords and passphrases on routers and Internet of Everything devices be changed. I have done this on all of my devices and am successful EXCEPT for the Laserjet 100 printer.  When using the control pad on the printer to access the "Network Menu", I get a response which states "Menu access disabled".  I also get this same response for System Setup and Service.

 

So I successfully deinstalled the printer and tried to reinstall it.  In doing so, I am only able to set it up as a USB printer and not a wireless printer.  In attempting to set it up as a wireless printer, the Configuration utility sees the SSID of the router and then when it is in the Install utility the setup fails.  I have powered down and unplugged the computer, printer and the router and re-ran the routine with no success. 

 

I beleive if there is a way to set the printer to factory setting, it would disable the block on access to the "Network Menu" on the printer's control panel and then I would be able to configute the wireless operation from it.  I would also welcome other possible solutions.  Thanks!

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