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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet Pro 8710
Mac OS X 10.11 El Capitan

My HP OfficeJet Pro 8710 is suddenly defaulted to 2 sided printing. NONE of your solutions in the database are fixing the problem - just like all the other people in the solution are saying it's still not fixed for them. The setup screen on the printer is defaulted to 2 Sided. It's in gray. It can't be changed. No matter what i do in any settings on the printer, computer, document program - nothing fixed it. Why is this happening and how are you going to fix it? I was printing 1 sided when i bought it!

 

How do I turn off the Environmental settings? That seems to be default set to 2 sided printing and i cannot remove it. Things like this make me hate greenies.

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